Amanda Blanc, chief executive of Axa, said: 'The level of nuisance calls remains unacceptably high and claims management firms are clearly to blame. Military Warrior Training Program. 'These companies have proven very successful at finding ways around legislation and some are operating at the edge of the law.

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Quite often they claim someone has been in an accident when they haven't, which shows they are just making random calls to people. 'They are just fishing and that encourages fraudulent claims. Our study found that a clear majority of people feel these calls invade their privacy. More pressure needs to be brought to bear to rein in the industry's excesses.' Cold-calling companies encourage people to and to make personal injury claims against insurance companies, taking a cut of the payouts.

The National Audit Office found that companies that handle such claims had taken between £3.8bn and £5bn from April 2011 to November 2015. Data from the industry watchdog, the Claims Management Regulator, recently found that – but said that just three firms had faced financial penalties. Fines of nearly £900,000 have been slapped on rogue claims management firms according to new data from the industry watchdog, the Claims Management Regulator, since it started covering the three months to October. The study found that a quarter of people feel stressed by the calls and almost half are concerned about how their details have been obtained. • The majority were related to payment protection insurance (PPI) missold by banks, but one in three encouraged a whiplash claim, which were blamed for pushing car insurance rates up.

Chancellor George Osborne said last year that, making it harder for people to be rewarded for exaggerated or fraudulent whiplash claims. This will save the insurance industry more than £1 billion from the cost of providing motor insurance and stop honest motorists paying higher premiums to cover the claims of dishonest ones. The report calls for compulsory caller identification, a ban on automated voicemail calls and a one-year window to file a whiplash claim before the opportunity expires.