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Full text of ' P.O. Box 85518 Lincoln, NE CHANGE SERVICE REQUESTED September 23, 2005 Volume 27 Number 38 www.processor.com Products, News & Information Data Centers Can Trust. Since 1979 The Basics Of Deploying VoIP For Implementation, Factor In Time As Well As Cost by Elizabeth Millard As VoIP vendors proliferate, the com- petition is boosting technology advances and quality of service guarantees while lowering prices. But in pursuing an imple- mentation, one factor remains constant, although it's been under the radar for many companies: the time and resources it takes to put a system in place. Some small to midsized enterprises have a distorted concept of the time involved in deploying VoIP, many IT consultants have noted. They tend to think of VoIP as simi- lar to a minor network upgrade or creation of a customized application, which has some time requirements, but not enough to change the overall IT resource allocation. The reality is like a cold splash of water, says Paul Kowal, founder of technology consultancy Kowal & Associates.

'For some companies, by the time they realize how much time is involved, it's getting to be too late,' he says. 'You've got people working all night when some planning would have prevented that.' Single Focus One way to minimize the time involved is to assign a single person to the VoIP deployment and make it his or her full-time job for a certain amount of time.

For a resource-stretched SME, this may feel somewhat painful as other duties have to get shuffled around, but arranging human resource needs in this way is the most effective method, Kowal believes. 'As- signing an internal person full-time to the role makes a lot of sense,' he says. 'That person can then do the research, go to the vendor meetings, and create the training materials. In some ways, it frees up the rest of the IT department.'

If only a few people are in the IT depart- ment, which tends to be the case with many Go to Page 10, Column 1 Cable Tracking & Management Get A Handle On Your Cabling Mess by Sixto Ortiz Jr. In spite of the continuing emergence of wireless solu- tions, the fact remains IT will remain firmly tethered to wir- ing and cables for years to come.

The troubleshooting of cabling problems will become an even greater challenge in the years ahead as IT infrastruc- tures continue to grow and miles and miles of new cabling proliferates in data and network closets everywhere. Fortunately, a variety of cable management and track- ing solutions exists to help administrators effectively iden- tify and troubleshoot cabling problems.

These tools can help you make sense of that rat's nest in your network or data center cabling closet and make the seemingly undoable much simpler to tackle. Cable Tools In General The cable tracking and man- agement tools in the market- place are typically a combina- tion of software and hardware. In addition to hardware such as patch panels, cabling, racks, and specialized management hardware devices, cable track- ing and management software adds a variety of management and monitoring features that enable management of this physical layer. These features include monitoring, logging and alerting, auto discovery of new devices, mapping of physi- cal assets, work order schedul- ing/tracking, and others.

Most programs also include central- ized databases for storing and retrieving system information. Infrastructure management applications are a logical layer Go to Page 11, Column 1 A variety of cable management and tracking solutions exists to help administrators effectively identify and troubleshoot cabling problems. In This ISSUE COVER FOCUS VoIP Planning & Installation Take away all the hype surrounding VoIP, and you're left with some real questions about its securi- ty, network demands, and the time and human resources needed for installation and operation. The Basics Of Deploying VoIP 1 The Pitfalls Of VoIP Installs 9 VoIP Assessment vs. Remediation 12 Is VoIP A Security Risk?

13 Don't Gulp, SIP 14 TECH & TRENDS Tracking Cable 1 1 Even though the cabling infrastructure through which data travels is often taken for granted, the use of tools that monitor and manage that physical infrastructure can pay huge dividends for your data center in both time and money savings. IT Asset Tags 29 Although barcode tag tracking is still widely used, more companies are adopting products that pro- vide physical asset tracking, software tracking and usage, and features such as update management and report generation. Supporting 'Unsupported' Hardware 30 To get a handle on what is being used on the net- work, it is critical to develop an asset management strategy that tracks both hardware and software use to ensure the safety of your data. NEW PRODUCTS EMCCLARiiON DL740, DL720, DL710, DL310 17 VerariVS7000 18 AdventNet Zoho Virtual Office 19 Packeteer Host Analysis Plug-In 20 Product Releases 1 17 ■ Adobe Systems unveiled a series of improve- ments to its LiveCycle server platform. ■ CLI announced the MT1200p, a thin client that can mount to a VESA-compliant monitor.

■ Conexant Systems' CX90600 is the first in a series of inte- grated VoIP phone solutions. ■ Inkmark Software released MobileWrite version 3.5, a handwriting recognition program. ■ Itronix announced the release of its latest semi-rugged notebook comput- er. ■ LastBit Software introduced TrafMeter 6.0, a traffic-monitoring and management utility. ■ Layton Technology announced ObsurferPro, an Internet-monitoring and reporting program. ■ Oce released the VarioPrint 31 10 production black-and- white printing system. ■ Socket's new CF RFID Reader-Scan Card combines barcode reading and high frequency RFID reading/writing in a single CompactFlash card.

■ ZyXEL Communications released its ZyWALL UTM series, a family of prod- ucts that combines eight crucial security features. EACH WEEK Upcoming IT Events 4 Marketplace News 4 MarketWatch 5 Product Releases 17 Opinions 23,24,25,26 What's Next 31 What's Happening 31 Next Week 31 The Processor.com home page is updated each week with new articles and hardware news to help you keep current. Visit www.processor.com today. Page 2 Processor.com September 23, 2005 City:. Subscribe Today / Address Change Form PLEASE PRINT Phone: ( ) Contact Name: Company Name: Address: For address change, fill out form below with new information and mail or fax.. Postal Code: 1.

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D $0- $9,999 D $100,000 -$249,999 D $10,000 -$24,999 □ $250,000 - $499,999 D $25,000 - $49,999 □ $500,000 - $999,000 D $50,000 - $99,999 □ $1,000,000+ PROCESSOR © Copyright 2005 Sandhills Publishing Company. All rights reserved.